FAQ
Frequently Asked Questions
Yes, there are. We have a loyalty program for regular customers. We discuss such questions individually. Contact our manager to find out your discount rate.
Yes, you can. Our professional movers will help you pack glass, fragile and other items carefully and quickly, disassemble and assemble furniture, move the freights inside the premises, get the items up or down the stairs or in an elevator, load them into a vehicle.
Yes, we do. This service is included in the moving cost. It is performed qualitatively and safely. We take care of your furniture safety and solve this issue professionally.
Yes, we do. We work round-the-clock for you including days off and holidays and are ready to help you move any day of the week. We adjust to your schedule. The time which is convenient for you is convenient for us too. But it is better to send an application beforehand to exclude the possibility of our busy schedule on a certain day.
Yes, you can. We move any items professionally and carefully including delicate cargo such as aquariums, musical instruments, mirrors, glass tables, pictures, and china. We recommend using special packing with cushion effects for them.
If only such freight transportation is prohibited by the legislation of the United States of America or of the country where you want to move. You can see the list of such items here (link).
Yes, you can. You have the right to escort your freight and follow the car which is moving it.
It isn’t worth worrying about. We are fully responsible for your freight, it will be insured. Besides, our employees are qualified, well-trained and experienced and such a possibility is minimized. In case you have faced a problem contact our operator immediately.
Our managers can help you determine an approximate moving duration. It is necessary to take into consideration the number of storeys, quantity and size of the freights, if you need packing and furniture deinstallation services, moving distance and other nuances.
Yes, we can. We are open to long-term cooperation and provide our regular customers with special mutually beneficial terms. You can specify the details with our managers.